Our store is open for business from 9 AM to 5 PM
Email: support@luxuriiz.com
Phone: +1 (716) 493-2338
15 Hudson Yards Suite 29D, New York, NY 10001, United States
FREQUENTLY ASKED QUESTIONS
Absolutely! At Luxuriiz.com, we take great pride in ensuring that the products you receive are exactly as depicted in the pictures on our website. Each product is carefully photographed to accurately represent its quality, style, and details. Our commitment to transparency and customer satisfaction means that what you see is truly what you get. If you ever have any concerns or questions about your purchase, our dedicated customer support team is here to assist you. Shop with confidence knowing that your satisfaction is our top priority.
You can view your sales receipt in a few easy steps:
1. **Email Confirmation**: After completing your purchase, you will receive an email confirmation containing your sales receipt. Please check your inbox (and your spam/junk folder) for this email from Luxuriiz.com.
2. **Account Dashboard**: If you created an account with us, you can log in to your account on our website. Once logged in, navigate to the "Order History" or "My Orders" section where you can view and download your sales receipts for all your purchases.
3. **Customer Support**: If you are unable to locate your sales receipt, our customer support team is here to help. Simply contact us with your order details, and we will gladly resend your receipt.
Thank you for shopping with Luxuriiz.com!
Review Our Return Policy: Before initiating a return, please review our return policy on our website to ensure your item is eligible for return. Items must be returned within 30 days from the date of delivery and should be in their original condition.
Yes, we do restock items that are indicated as "out of stock" whenever possible. Our team works diligently to ensure popular items are replenished regularly. If you’re interested in a specific item that is currently out of stock, please don't hesitate to contact our support team for more information. They can provide you with an estimated restock date and may offer alternatives or suggest similar products that are available.
Feel free to reach out to our customer support team at [customer support contact information]. We're here to help you find exactly what you're looking for at Luxuriiz.com!
At Luxuriiz.com, we aim to make your shopping experience as convenient as possible by offering flexible shipping options. You can ship your order to a variety of locations, including:
1. **Residential Addresses**: Have your order delivered directly to your home or any residential address.
2. **Business Addresses**: If it's more convenient, you can choose to have your order shipped to your workplace or any business address.
3. **Gift Addresses**: Sending a gift? Simply enter the recipient’s address at checkout, and we’ll deliver it directly to them.
4. **PO Boxes**: For customers with PO Box addresses, we offer delivery to these locations where applicable.
5. **International Shipping**: Luxuriiz.com ships to numerous international destinations. During checkout, enter your desired shipping address, and we will provide you with available shipping options for your country.
Please note that the availability of shipping options may vary based on the item and destination. For detailed information on shipping options and any potential restrictions, please refer to our shipping policy or contact our customer support team.
Thank you for choosing Luxuriiz.com! We are committed to ensuring your order arrives safely and promptly, no matter where you need it shipped.